åben
🕗 åbningstider
| Søndag | åben 24 timer | |||||
| Mandag | åben 24 timer | |||||
| Tirsdag | åben 24 timer | |||||
| Onsdag | åben 24 timer | |||||
| Torsdag | åben 24 timer | |||||
| Fredag | åben 24 timer | |||||
| Lørdag | åben 24 timer | |||||
F352+G4J Lot A59 Freeport, Montego Bay, Jamaica
kontakter telefon: +1 876-953-6600
internet side: www.hyattinclusivecollection.com
Større kort og retningerLatitude: 18.4594096, Longitude: -77.9493462
Tionna Brown
::My honey I went on vacation at this resort about a week ago for our anniversary. When we arrived nothing was set up as requested in the room. Still then they didn’t try to fix it. On top of that the toilet wasn’t functioning properly and we kept calling down for maintenance requests the whole time we were on the trip. My husband money was missing from his wallet in the room when we came back to the hotel from resort. We put in a complaint about the money being stolen (US dollars). They so called did a investigation and nothing was done about it. I would have to say everyone was doing the bare minimum of their job’s description overall. Which is crazy because too much money was spent on this vacation for it to be crappie like this. The fact that people really take time out of their busy lives to go on vacation to enjoy themselves makes no damn sense. They don’t care about their guests but have no problem taking their money clearly. I do not recommend anyone to stay @ this place.
Brittany Dagostino
::The resort was a very short drive from the airport, and also has a shuttle service for a very affordable price to/from the airport. As soon as we got on the resort’s property, the hospitality was over-the-top fantastic. We were greeted by the bellhop with cold towels for us to cool down with. While checking in, beverages were offered. Every staff member we had come across in the first 5 minutes were absolutely lovely. The room was beautiful and pristine, and very spacious. There was a bottle of champagne waiting for us upon entry! Daily housekeeping and nightly turn down service was a great touch. Also, the clothing steamer in the room was a plus! There was plenty of closet and drawer space. The mini bar was well stocked and replenished daily. We stayed for 4 days/3 nights. I’d say 99% of the staff we had come across was extremely hospitable and engaging. The resort itself was always kept and clean. The food was fresh and fantastic, and the service at the restaurants were always top notch. I was not drinking on vacation, and every time I asked for a non-alcoholic beverage they were always creative on what they made. This was a great treat. Night time entertainment, typically live music, was a nice touch to end each day! The only bad experience we had, which really wasn’t that big of a deal, was the woman who ran the water sports pavilion. She seemed to have 0 interest in what she was doing and it always felt like we were an inconvenience. Make sure to take the complimentary snorkel tour, it was so cool. One of the beaches also has schools of fish right on the shoreline that we spent most of our time at. The resort was the perfect balance of party and relaxation. It was quiet most of the day, but guests were still having a fun time. I was very glad it wasn’t loud and too party hard. We can’t wait to visit again! 9.3/10 experience
Janaria Hallingquest
::This resort was spectacular! I did a ton of research before deciding where to stay during my trip to Jamaica, and I'm SO happy I decided on Secrets Wild Orchid! It was perfect!! If you're trying with the love of your life, friends, or solo like me... Just book the trip!!!
Bonnie Wilson
::I stayed here for 5 days for work. You can’t help but also have a vacation while there. The service is next to no other place I have visited. The staff are consistently helpful and pleasant as if they love their jobs. The rooms are amazing (loves the rain shower and the soaking tub). Our balcony faced the ocean and had amazing views of the sunset AND of the unexpected fireworks Thursday night. We tried 3-4 of the restaurants - the Italian and Jamaican ones were our favorite. The conference rooms were quite comfortable too. I don’t have ANY complaints and can’t wait to visit again with my husband.
Lisa Galusha
::Our first trip here but not our first all inclusive. The food was not good in most of the restaurants . The best food was at the outside grill. Steak was more like a charred piece of coal. While we were there I know of three other couples besides us that walked out of the French restaurant because the food and service were so bad. Time share people were very pushy. Servers at French, Buffet, Italian and Beach were very unfriendly. Drink refills were almost impossible to get. Beach service was non existent. They were too busy talking to each other than to serve the guests. Very disappointed in the whole experience except for our massage that was amazing and the new server Carl. Rooms were dated and the beds and pillows should have been replaced years ago. The resort is beautiful so hopefully they can turn it around. As it is now it is definitely not a 5 star resort.