closed
🕗 opening times
| Sunday | closed | |||||
| Monday | - | |||||
| Tuesday | - | |||||
| Wednesday | - | |||||
| Thursday | - | |||||
| Friday | - | |||||
| Saturday | closed | |||||
Alice Eldemire Drive, Montego Bay, JM Jamaica
contacts phone: +1 866-743-2257
website: www.cibc.com
larger map & directionsLatitude: 18.453962, Longitude: -77.9261419
Nicholas L.O. Campbell
::There should be a half star option. Extremely poor service and wait times. The only silver lining was Moya Wilson who has been a pleasure to speak with. Management could care less about the ridiculous and lengthy processing speeds. I applied for a loan in January and it's almost May, and still I have no clue if it was approved or not. No communication unless I go in branch only to be told it hasn't been actioned yet. I stopped wasting my time with them a long time ago.
T WRIGHT
::I had the worst experience here, and left after wasting almost 2hrs standing for customer service. I was about to pass out and spoke to a teller that told me their card printing machine was down. That means a 2-3weeks wait for a new card. There's only 1 customer service desk, so good luck if someone is taking long. There are only 2 small couch seating, standing is the only other option. There are no agents to walk the floor to try and clear the crowd. This is not the bank I loved, HIRE MORE STAFF, your bank is now a disaster and an absolute waste of time.
Sang W.
::Pack a whole lot of patience!!! I don't understand why management won't figure out some logistics in keeping the wait time in line less. Here is a suggestion, have transactions requiring more than 7 min, move over to a Customer Service Rep on the side to help them. Have managers jump in to help also lessen the line. Time is money!
Meisha Chambers
::This bank use to be a great destination to deposit and do banking. After closing the branch downtown it became a bother to bank with this bank. I think I will be switch to a bank that has a more modern and holistic approach to people's time. The service is slow, the staff and overwhelmed by customers.
Tajay Cameron
::All now me no take look inside but see few outside view yah people